Question 1

What is PostCurious?

Accepted Answer

PostCurious is an award-winning independent publisher of narrative tabletop puzzle games. We blend escape rooms, board games, and interactive fiction using physical objects and some online components. You can experience these adventures from the comfort of your home as you solve riddles, decipher symbols, and manipulate objects to further unravel a mystery.
 
We also offer consulting services (javascript:void(0))for tabletop games, escape rooms, special events, and more.

Question 2

What is a puzzletale?

Accepted Answer

A puzzletale is a game or experience that uses puzzles as the main mechanic to drive forward a narrative.

Question 3

Where do you ship to/from?

Accepted Answer

We stock our games in the US, Canada, UK, EU, and Australia, so your order will ship from a local warehouse that is closest to the delivery destination. (Please note that while there should be no import charges in the regions mentioned above, we are not responsible for any other local duties, customs, or taxes.)

To place an order, visit the Allplay store.(https://www.allplay.com/board-games/partner/postcurious/)

Question 4

Do you offer wholesale pricing?

Accepted Answer

Yes! Please contact us (https://www.getpostcurious.com/contact)for wholesale inquiries.

Question 5

If I order another item with a preorder (unreleased) item, when will my order ship?

Accepted Answer

Items ordered together will be shipped once the preorder item is available. If you would like to receive the already released items immediately, you would need to create two separate orders.

Question 6

How long does it take for non-preorder items to ship?

Accepted Answer

It typically takes 1-4 business days for an order to process. Once it goes out you will receive an email with a tracking number from our fulfillment partners. If you place an order with no backordered or pre-ordered items and don't get any notification within a week, please contact us.(https://www.getpostcurious.com/contact)

Question 7

My country isn't listed in the checkout page. Can you ship to me?

Accepted Answer

Probably! Please contact us at info [at] getpostcurious.com with your address and the items you'd like to purchase.

Question 8

Who is BoardGameTables.com, and why are they emailing me?

Accepted Answer

That's just our partners at Allplay, who manage shipping and fulfillment for us. They originally started out making board game tables, but have since expanded their business and changed their name.  If you order one of our games, you may still receive shipping and tracking notifications that use their former company name.

Question 9

What if I get stuck and can't finish a puzzle?

Accepted Answer

We like to give you a challenge, but we know getting stuck without help is no fun. That's why we provide players with an easily accessible hint system, as well as spoiler-free solution verification.

Question 10

Are you making more games?

Accepted Answer

Yes, we are always developing new games! Sign up for our mailing list and follow us on social media for project updates and sneak peeks.

Question 11

What is The Tale of Ord? Will there be a reprint?

Accepted Answer

The Tale of Ord was the first PostCurious release, a limited edition game with only 500 copies. It was narrative puzzle adventure told in four packages, each containing various clues such as articles, maps, letters, drawings, unique artifacts, and a mysterious wooden box… The Tale of Ord has now been remastered for a new release as Threads of Fate.(https://www.getpostcurious.com/threadsoffate)

Question 12

For how long will the original Tale of Ord digital content remain available?

Accepted Answer

We intend to leave all online content available until 2025. If you purchased The Tale of Ord from us you should have already been notified about online content being taken down. If you received this notice and have re-sold your game, we ask that you please forward that information to the buyer so they are aware as well.

Question 13

What is your refund policy?

Accepted Answer

Orders that have not yet shipped will be refunded in full. We will also refund or replace defective items at no cost. If an item is still unopened and not defective, we will provide a refund, but the return shipping will be at the buyer's expense. Non-defective used items are not eligible for a refund. If you ordered a game using the Allplay site or from a retailer, you will need to contact the party you purchased from to process the refund.

Frequently Asked Questions